Noproblem Systems c.c. cares about the privacy, security and online safety of our customers’ personal information. We (Noproblem Systems c.c.) take our responsibility to protect your personal information very seriously. This notice explains how we collect, use, share and protect your personal information, as required by the Protection of Personal Information Act (POPIA). Using our services and any disagreements about your privacy are subject to this notice. As our business grows and changes, we may need to update this notice to reflect those changes. If changes affect you personally, we will try and contact you directly because it is important to us that you understand at all times how your personal information is used. Please make sure that we always have your latest contact details. The meaning of processing your personal information To help you understand this notice, we include the explanations of the terms ‘personal information’ and ‘process’ as used in POPIA:
Other information automatically collected may include your IP address, browser type and version, preferred language, geographic location, wireless or Bluetooth technology on your device, operating system and computer platform. Information collected through online advertising We use service providers (such as Google, DoubleClick and Programmatic Buying) to help us deliver our banner advertisements and other online communications. To understand which types of offers, promotions and advertising are most appealing to our clients and industry professionals, these service providers may collect and use some of your personal information. This information is aggregated and cannot be linked to you.
- Personal information and special personal information are any information relating to an identifiable living or juristic person. Some examples are: identity number, telephone number, email, postal or street address.
- Process means any operation or activity, whether automated or not, concerning personal information, including: collection, receipt, recording, organisations, collation, storage, updating or modification, retrieval, alteration, consultation, use, dissemination by means of transmission, distribution or making available in any other form, merging, linking, as well as blocking, degradation, erasure or destruction of information. “Processing” will have a similar meaning. Why we process your personal information We have to process some of your personal information in order to provide you with our products and services, and also as required. For example: When you our services or products, we collect your name, contact information and project information to complete the transaction. Your personal information is also gathered through our website and other channels we use to distribute, communicate and deliver our services. We use your personal information in order to do the following:
- identify you
- process your requests or instructions
- manage your request or agreement
- follow the laws of South Africa
- detect and prevent fraud
- offer other products and services to you Because of the nature of our business, we sometimes use other parties like our service providers and administrators who in turn process your personal information. When we share your personal information in order to provide our products and services to you, we may share your personal information with, industry bodies, credit agencies and our service providers. These are some examples of when we will share your personal information:
When you have given us direct permission to do so. We will never sell your personal Information or share it with other parties for their own marketing use, unless you have given us direct permission. Some information is automatically collected When you use any of our digital channels like websites and apps, we receive and store information generated by your activities (usage data gathered by cookies) and other information that are automatically collected from your browser or mobile device. Most of this data is generally not personally identifiable. However, some of this data, either alone or when linked with other information, may allow your identity to be discovered. We treat this combined data as personal information and we protect it accordingly.
- When required by any regulatory authority, such as The Financial Sector Conduct Authority (FSCA).
- When required by legislation or any legal process.
- To protect and defend our rights and property, including our intellectual property.
Data aggregation is any process in which information is gathered and expressed in a summary form using specific variables such as project, profession, and interests via an online portal. If you don’t want your personal information to be used in this way, you can opt out, by contacting Specilink on the following; email@example.com How we protect your data We take every reasonable precaution to protect your personal information (including information about your projects) from theft, unauthorised access and disruption of services. Our security controls are designed to maintain an appropriate level of data confidentiality, integrity, and availability. We regularly test our website, data centers, systems, and other assets for security vulnerabilities. However, we cannot guarantee the security of any personal information that you willingly disclose online. Please note that we process and collect your personal information when you use our website, contact us electronically or request information online. When you use any of our online services, you will be given a username and password. Always keep this information safe and never disclose it to anyone. Receiving marketing from us We like to keep our industry professionals and clients informed of the latest products and services offered by us and our service providers. When you request a product or service from us, we will ask you what your marketing preferences are. If you do not want to receive marketing from us, you can opt out or contacting us on the details on your agreement document or on the details below. Note that even if you choose not to receive marketing from us, we may still communicate with you regarding things like product, service requests and for other transactional or administrative purposes. Accessing, changing or removing your personal information You may ask us to access, change or remove your personal information from our records.